Privacy Policy
Last Updated: 1/23/26
Welcome to House of Wick (“we”, “us”, “our”). This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit or make a purchase from https://www.byhouseofwick.com (the “Site”) and use our services (collectively, the “Services”).
By accessing or using our Site and Services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect information that you voluntarily provide when interacting with our Site, as well as information automatically collected through cookies and similar technologies.
a. Personal Information You Provide
When you place an order, create an account, subscribe, or contact us, we may collect:
- Full name
- Email address
- Shipping and billing address
- Phone number
- Payment information (processed securely by our payment partner, Shopify)
- Customer support communications
b. Information Collected Automatically
We may automatically collect certain information when you visit our Site, including:
- IP address
- Browser and device information
- Pages viewed and time spent on the Site
- Referring websites
- Cookies and tracking data
This data helps us understand how users interact with the Site and improves your shopping experience.
2. How We Use Your Information
We use your personal information for the following purposes:
- Order Fulfillment & Services: Process transactions, manage orders, send order confirmations, and provide customer service.
- Marketing & Communication: Send newsletters, promotions, and updates (you can unsubscribe at any time).
- Analytics & Site Improvement: Understand user behavior, improve site performance, and tailor content and ads.
- Security & Fraud Prevention: Monitor for unauthorized activity and maintain secure operations.
3. Cookies & Tracking Technologies
We and our partners use cookies, pixels, web beacons, and similar technologies to:
- Remember your preferences and account status
- Analyze site usage
- Deliver targeted advertising and improve functionality
Most browsers automatically accept cookies, but you can manage or disable cookies in your browser settings. Note that some features of the Site may not work properly if cookies are disabled.
4. How We Share Your Information
We do not sell your personal information to third parties.
However, we may share information with:
- Payment processors and shipping partners
- Website hosting and analytics providers
- Marketing partners for advertising purposes
- Law enforcement or legal entities when required by law
These partners are required to protect your data and use it only for permitted purposes.
5. Advertising & Behavioral Tracking
We may use your information to provide personalized advertisements on external platforms. This may involve services such as Google Analytics or Facebook Ads. You can opt out of certain targeted advertising — for example, by visiting browser advertising settings or privacy tools provided by network partners.
6. Your Rights
Depending on your location, you may have rights regarding your personal information:
- Access or correct your data
- Request deletion of your information
- Opt out of marketing communications
- In some jurisdictions (e.g., GDPR or CCPA), request data portability or object to processing
To exercise any rights, please contact us at the details below.
7. Data Retention & Security
We retain your personal information as long as needed to provide Services and comply with legal obligations. We implement reasonable safeguards to protect your information but cannot guarantee absolute security.
8. International Users
If you are accessing the Site from outside the U.S., your data may be transferred and processed in the United States or other countries. By using our Services, you consent to international data transfers.
9. Children’s Privacy
Our Services are not directed toward children under 13. We do not knowingly collect personal information from children. If you believe a child has provided personal data, contact us to request deletion.
10. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.
11. Changes to This Policy
We may update this policy to reflect changes in our practices or legal requirements. The “Last Updated” date will be revised accordingly.
12. Contact Us
If you have questions, requests, or concerns about this Privacy Policy please visit Contact us page.